Refund policy
RETURN POLICY:
DUE TO DAILY INVENTORY CHANGES, we do not facilitate exchanges. You may reorder your item at your leisure or wait until we have received your return and issue you store credit. WE DO NOT ISSUE REFUNDS.
Our policy lasts 8 days from the day it's marked as delivered. If 8 days have gone by, unfortunately we can not accept your return. Merchandise may be returned for STORE CREDIT ONLY. To be eligible for a return, your item(s) must be unwashed, unworn, free of any type of hair and in the same condition that you received it with tags attached. Please e-mail us what you are returning and mail the item(s) back to our location in a package or bag. If returning shoes please return the box undamaged and do not place a shipping label or tape on the box.
NON-RETURNABLE ITEMS:
- Sale / discounted items
- Accessories and Jewelry
- Intimates
- Bodysuits
STORE CREDIT
Once your return is received and inspected for acceptable conditions, then your refund will be processed to you as store credit. This will be emailed to you in the form of a Credit Code which will never expire and can be used toward any future purchase. Please allow 48 hours for store credit to be processed and emailed to you.
REFUNDS
We can only refund your purchase back to original payment if items are defective or damaged. We will offer a refund if the product is damaged or if we make a mistake regarding your order, all other returns will be issued as store credit.
DAMAGED ITEMS OR WRONG ORDERS
If you received the wrong item or a damaged item please email us for further assistance.
- Email: info@thefeistybullboutique.com
SHIPPING YOUR RETURN
You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable. Shoes must be returned in their original box and placed in a second box to protect from further transport damage.
- Return Address:
Other Notes
- We only process returns Monday-Friday.
- All items sent back to us that are ineligible for a return will be held until the customer pays another $7.95 shipping fee to have the item mailed back to them.
- Lost Packages: Please understand once the package is in the hands of USPS The Feisty Bull Boutique is NOT held responsible.
- We DO NOT COVER return shipping cost.